Loophr Privacy Policy
Octans Digital Solution (Pvt) Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use the Loophr application (“Application”). By accessing or using our Application, you confirm that you have read, understood, and agreed to our collection, storage, use, and disclosure of your personal information as outlined in this Privacy Policy and the Terms of Service.
Definitions and Key Terms
To ensure clarity, here are key terms defined within this Privacy Policy:
- Application: Refers to the Loophr software, provided by Octans Digital Solution (Pvt) Ltd, which can be downloaded and used on any electronic device.
- Company: Refers to Octans Digital Solution (Pvt) Ltd, headquartered at Plot # 29, Street 40, G 10/4, Islamabad, Pakistan.
- Personal Data: Information relating to an identifiable individual.
- Service Provider: Any individual or legal entity engaged by the Company to process data on its behalf or support the Service (e.g., hosting or analysis providers).
- Usage Data: Data collected automatically, such as usage patterns, device information, and other diagnostic data.
- You: Refers to the individual accessing or using the Service or any legal entity on whose behalf the individual is accessing or using the Service.
Information We Collect
We collect various types of information from and about users, including:
- Personal Data: Information you provide directly, such as your first and last name, phone number, employee ID, employment details (e.g., grade, salary, supervisor), and profile photo.
- Device and Usage Data: Automatically collected information, including device type, unique device ID, IP address, operating system, browser type, and diagnostic data, to improve functionality and user experience.
- Data from Mobile Devices: Information collected via mobile access, such as communication data, and other technical data that enhances user experience.
How We Use Your Information
We use the information collected from you to:
- Personalize Your Experience: Tailor our Application and services to better suit individual needs.
- Enhance Our Application and Services: Continuously improve our offerings based on feedback and usage data.
- Provide Customer Support: Effectively respond to support requests and enhance user assistance.
- Business Transfers: Facilitate asset transfers, including during mergers, reorganizations, or similar events.
- Internal Analysis and Improvements: Conduct data analysis to assess service efficiency and improve security, marketing, and user experience.
Sharing Your Information
We may share your information with:
- Service Providers: Engaged third parties who support our services, such as hosting and storage.
- Affiliates: Our corporate affiliates may receive your information to support service provision and adhere to this Privacy Policy.
- Business Partners: Partners may receive your information for the purpose of offering relevant services or promotions.
- Legal Authorities: We may disclose information as required by law or to comply with legal obligations, protect the rights of the Company or others, or prevent potential wrongdoing.
Information Collection Practices
Loophr collects personal information provided directly by users or through integrations with third-party systems (e.g., HRIS, ERP). Information may also be collected indirectly when users interact with the Application, create ideas, or respond to surveys.
Data Retention
We retain your information as long as you use our services or as required to fulfill the purposes outlined in this policy. When your data is no longer needed or legally required, it will be anonymized or securely deleted. Usage Data may be retained for a longer period for internal analysis and security enhancements.
Security of Your Personal Information
We implement robust security measures to protect your personal information. All data is transmitted via SSL technology, and we regularly review and update our data protection practices to ensure the highest standards of safety for your information.
Governing Law
This Privacy Policy is governed by the laws of Pakistan. By using the Application, you consent to the exclusive jurisdiction of Pakistani courts. You may also be subject to applicable local, state, or international laws.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. When changes occur, we will notify you via email and/or an in-app notice and update the “Last Updated” date at the top of this page. Continued use of the Application following these changes implies your acceptance of the revised Privacy Policy.
Contact Us
For any questions regarding this Privacy Policy, please contact us at info@octans.ai