Sentiment and Feedback Analysis
Automated Feedback Analysis – Qualitative and Quantitative
- Manually Copy Paste Comments and Ratings from SKU
- Apply averaging formula on excel for each SKU
- Manually Review Each comment to find out improvement zone.
- Scrap comments from website
- Manually review new comments and mark sentiment and improvement zone
- Provide file of each SKU to RPA bot to calculate the averages for each SKU
- Automated Pipeline to Fetch Comments and Store in ERP
- Predict sentiment and improvement zone using deep learning
- Summarize and Display knowledge using BI
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We are making complex implementations frictionless – through smart integration of technologies and products – across the entire stack.
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